Return

Returns

If you are unhappy with your purchase, please Contact us within 7 days after receiving your item. we will give you return instructions and shipping address.

Unless stated otherwise, Most of our items are made to order.

We will accept returns on ready to ship items which were not resized (see below for exceptions). Items must be returned within 30 days of receipt. After 30 days, all sales are final. Since our designs are crafted by hand, all returns are not fully refundable - you'll be charged with a 20% handling fee.

Please contact us prior to sending your jewelry back, so we can be sure it arrives safely. Clients are responsible for return shipping costs, and we highly recommend that you ensure your package - we are not responsible for items lost in the mail. 

We will not cover any potential custom & handling fees charged on packages sent to us not according to our shipping instructions. 

We will not accept returns on:

• customized items.
• resized ready to ship items.
• earrings - Intimate items (for health/hygiene reasons)
• Items bought on sale.

To be eligible for a refund, your item must be unused and in the same condition that you received it. 
We will not cover any potential custom & handling fees charged on packages sent to us not according to our shipping instructions. 

Exchanges

We do not accept exchanges for any piece.